Scheduling
SOP step tracking
Real-time ETA

Service jobs with real-time progress customers can actually trust.

Karion lets service companies attach SOP/work-instruction steps to appointments. Technicians check off steps as they work, and customers see live progress with a more realistic completion time.

Built for field service, home services, and any team that runs jobs with repeatable steps.

What customers see

✅ Live checklist of work steps

✅ Better ETA based on real progress

✅ “Where are we at?” calls drop

What techs do

☑ Tap to complete steps

📸 Optional photo/notes per step

⏱ Automatic time capture (later)

Core features

Scheduling

Create appointments, assign techs, and keep customers updated automatically.

SOP templates

Build step-by-step work instructions once, reuse across jobs, and standardize quality.

Real-time tracking

Customers see live progress as steps are completed.

Better ETAs

Improve accuracy using real step completion data.

Audit trail

Know exactly what was completed, when, and by whom.

How it works

1) Build SOP steps

Create templates for repeatable service work.

2) Attach to jobs

Assign SOPs when scheduling appointments.

3) Track progress

Live updates as techs complete steps.

Request a demo

Want early access or a walkthrough? Email [email protected]